Copyright, policies, and disclaimer
The Spectrum Home & Family Care and the Spectrum Home & Family Care Logo are trademarks and intellectual property of Spectrum Home & Family Care.
This website, along with its concept, navigation architecture, graphic design, and corporate design is copyright of Spectrum Home & Family Care.
All rights reserved. The contents and structure of this website are protected by copyright laws. The contents of this website can not be modified, copied, distributed, or used for commercial purposes. Spectrum Home & Family Care accepts no responsibility for claims regarding the content of this website. If this website is linked to websites of other providers Spectrum Home & Family Care takes no legal responsibility for the content of these websites, their content being the sole responsibility of their respective publishers.
Spectrum Home & Family Care ("us", "we", or "our") operates the website (the "Service").
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our website and the choices you have associated with that data. By using our website or requesting our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
While using our website we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include but is not limited to: your name, email address, phone number, cookies and usage data, and the details of your query. You may also choose to provide additional personal information if you contact us directly.
We may collect information on how our website is accessed and used ("Usage Data"). This usage data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
Cookies are files with a small amount of data which may include a unique anonymous identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our website.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Examples of Cookies we use:
Session Cookies. We use Session Cookies to operate our website.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.
Why We Need Your Information and How We Use It
Spectrum Home & Family Care uses the collected data for various purposes:
To provide and maintain the website
To notify you about changes to our website
To allow you to participate in interactive features of our website when you choose to do so
To provide customer care and support
To provide analysis or valuable information so that we can improve the website
To monitor the usage of the website
To detect, prevent and address technical issues
Information Sharing and Disclosure
Information about our visitors is important to our business. Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.
If you are located outside of Canada and choose to provide information to us, please note that we transfer the data, including Personal Data, to Canada and process it there.
Spectrum Home & Family Care may disclose Personal Data in the good faith belief that such action is necessary to:
To comply with a legal obligation or government request.
To protect and defend the rights or property of Spectrum Home & Family Care
To enforce agreements, terms, and policies.
To prevent, investigate, and address fraud and other illegal activity, security, or technical issues in connection with the website.
To protect the rights, property, and safety of my website users, customers, or others.
To protect against legal liability.
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We may employ third party companies and individuals to facilitate our website ("Service Providers"), to host the website on our behalf, to perform website-related services, or to assist us in analyzing how our website is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our website.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our website. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its advertising network.
Links To Other Sites
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Our website does not address anyone under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
If you reside in certain territories, including the European Union, you have some rights about your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
1. Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting me using the contact information below.
2. Change, restrict, delete. You may also have the right to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
3. Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent for receiving them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
4. Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Us
For purposes of EU data protection law, I, Tammi Elder, as Operations Manager of Spectrum Home & Family Care, am the data controller of personal information. If you have any questions or concerns, you may contact me at , call 1-833-939-9898 ext. #1, write to P.O. Box 667, Nakusp, BC V0G1R0, or use the Contact form on the footer of this site.